Enhancing Innovation of Organizations through Talent Management: A Qualitative Study of Small and Medium Enterprises in Ho Chi Minh City

Tran Huynh Bao; Phan Thi Anh Thu

doi:10.51773/ajcd.v6i1.458

Authors

Tran Huynh Bao Ho Chi Minh City Open University, Vietnam
Phan Thi Anh Thu Ho Chi Minh City Open University, Vietnam

DOI:

https://doi.org/10.51773/ajcd.v6i1.458

Keywords:

talent management, innovation, SMES, Ho Chi Minh City

Abstract

Talent management has been a vital performance component in the business sector. The purpose of this study is to explore how talent management as a product and process innovation stimulator is recognized and implemented by managers in small and medium-sized enterprises in Ho Chi Minh City. Through qualitative research design and thematic analysis, 15 semi-structured interview data were coded and arranged under two general themes and four sub-themes. The results showed that managers perceive the strategic role of talent management. Talent development and talent retention are two factors considered to have noticeable impacts on organizational innovation competencies. Talent management strategies that foster innovation in Small and Medium Enterprises in Ho Chi Minh City can be mentioned: Linking innovation to the Key Performance Indexes of key positions; Internal mentoring programs for young talent groups; Talent retention policies with opportunities to develop new products. Meanwhile, the study also analyzed some businesses that still passively implement talent management, without clearly linking it to innovation. These findings contribute to both academic and practical insights as they shed light on the role of each talent management element in innovation and the need for systematic and effective long-term implementation of talent management in organizational innovation strategies.

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